NationalSkill Academie
Refund Policy
This policy covers every payment made to NationalSkill Academie (NSA) in the NSA app or on nationalskillacademie.org. NSA is run by Veecap Eduventures Private Limited, Research Park, IIT Guwahati, Assam, India.
In short
All payments are final. We do not give refunds.
The only money that goes back is a payment error — a double charge, or a failed payment that was still debited — and it goes back to the account you paid from.
No refunds
Once a payment succeeds, it is final and non-refundable. We do not give a refund if:
- you change your mind;
- you do not use the skill, or use only part of it;
- you fail an exam;
- your certificate is not approved;
- your account is suspended or closed for breaking our Terms of Use;
- you delete your account.
Please check the skill, the semester and the price before you pay.
This also applies to the plans NSA partners buy in the partner panel.
When money does go back
Two kinds of payment error are put right. That is not a refund — it returns money that should never have been taken.
- Charged twice for the same purchase: we reverse the extra payment through PayU, our payment gateway, to the account you paid from.
- A failed payment that was still debited: it is reversed through PayU to the account you paid from, within the time your bank or payment app sets.
If a payment that looked failed actually went through, it opens your skill instead — see the Delivery Policy.
Think either has happened? Contact us with your mobile number, the date, the amount and the PayU or UPI reference from your bank or payment app.
Contact
Email veecapeduventures@gmail.com or call / WhatsApp +91 97073 36713.